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Why was my order cancelled and refunded?Updated 2 months ago

We always aim to fulfil every order, but in rare cases, stock availability may change before your order is processed.

If your entire order can’t be fulfilled, we’ll:

  • Automatically process a full refund, including any shipping fees
  • Send you an email confirming the cancellation and refund amount
  • Refund to your original payment method (typically within 5-10 business days)

We understand this can be disappointing and truly appreciate your understanding.

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