Why was my order cancelled and refunded?Updated 2 months ago
We always aim to fulfil every order, but in rare cases, stock availability may change before your order is processed.
If your entire order can’t be fulfilled, we’ll:
- Automatically process a full refund, including any shipping fees
- Send you an email confirming the cancellation and refund amount
- Refund to your original payment method (typically within 5-10 business days)
We understand this can be disappointing and truly appreciate your understanding.