How do I return or exchange an item?Updated 2 months ago
We understand sometimes things don’t work out. Here’s what you need to know about returning or exchanging your Love to Dream™ order:
To be eligible for a return, your item must:
- Be returned within 30 days of purchase
- Be unused and unworn, in original packaging
- Be in a re-sellable condition
Please keep in mind:
- Clearance items are final sale and can’t be returned unless faulty
- Items from a bundle can be returned or exchanged individually
- Newborn Starter Packs and Toddler Packs must be returned as a full set (unless faulty)
- We can only exchange an item for a different size of the same style
Need help with a faulty or incorrect item?
Please contact our Customer Care Team so we can assist.
Start your return:
Visit our Returns Portal to begin.